Privacy Policy

Last updated: 3 April 2026

1. Information We Collect

• Account info: name, email, phone number
• Payment info: processed via Razorpay (we do not store card details)
• Usage data: messages sent, API calls, feature usage
• Device/technical data: IP address, browser type (for security)
• Contact data you upload (CSV imports, phone book)

2. How We Use Your Information

• To provide and improve the Wabiss service
• To process payments and send receipts
• To send important service notifications (not marketing without consent)
• To detect fraud and abuse
• To comply with legal obligations

3. Data Storage

• Your data is stored on secure servers in India
• MongoDB database with encryption at rest
• We use industry-standard security practices

4. Data Sharing

We do NOT sell your data. We share data only with:

• Razorpay: for payment processing
• Cloud infrastructure providers: for hosting
• Only when required by law (court orders, legal process)

5. Contact Data You Upload

Phone numbers and names you upload for campaigns are stored securely. They are used only to send messages on your behalf. You can delete your contacts at any time from the dashboard.

6. WhatsApp Data

Wabiss connects to WhatsApp on your behalf. We do not read your personal WhatsApp messages. Only messages you explicitly send via Wabiss are processed.

7. Cookies

We use minimal cookies for:

• Session management (login state)
• Theme preference (light/dark mode)

We do not use advertising or tracking cookies.

8. Your Rights

• Access: Request a copy of your data
• Correction: Update incorrect data
• Deletion: Delete your account and all data (within 30 days)
• Portability: Export your contact data as CSV

Contact: privacy@wabiss.com

9. Data Retention

• Active accounts: data retained while account is active
• Deleted accounts: data deleted within 30 days
• Payment records: retained for 7 years (tax compliance)

10. Children's Privacy

Wabiss is not intended for users under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We will notify you of material changes via email.

12. Contact

privacy@wabiss.com
Wabiss, Surat, Gujarat, India