Interactive WhatsApp chatbots convert 4.2x higher than traditional static text replies. When a prospect clicks a button rather than typing out an answer, engagement spikes. Here is how to build your first flow on Wabiss in under 10 minutes without writing a single line of code.
Step 1: Setting Up Your Entry Trigger
Every flow begins with an event that triggers the bot. In Wabiss, open Automations > Flow Builder > Create New Flow.
Drag a Trigger Node onto the canvas. You can configure:
- Exact Match: Trigger only when user sends "DEMO" or "PRICING".
- Contains Keyword: Triggers if the customer says "Can you send the pricing?"
- Fallback / Catch-All: Responds whenever an incoming message does not match any other rule.
Step 2: Adding Interactive Buttons and Menus
Connect your Trigger node to an Interactive Buttons Node. Avoid walls of text; keep the initial message concise:
Button 1: View Catalog • Button 2: Track Order • Button 3: Talk to Human
Step 3: Branching the Conversation
Drag connection lines from each button handle to unique destination nodes:
- Branch 1 (Catalog): Connects to a Media Node that auto-dispatches your latest PDF brochure.
- Branch 2 (Order): Prompts the user for their 6-digit Order ID and checks status.
- Branch 3 (Talk to Human): Sends a polite message while tagging the chat in your dashboard inbox for agent takeover.
Step 4: Connecting CRM Webhooks
When a user provides their phone number, email, or city during the flow, drag an HTTP Webhook Node onto the canvas. Set the method to POST and enter your Google Sheets Webhook, Zapier URL, or CRM endpoint. Wabiss automatically serializes all collected flow variables into clean JSON.
Pro-Tip for Maximum Conversions
Always provide a clear escape option (like "Main Menu" or "Agent") so users never feel trapped in a loop. With Wabiss's visual builder, you can preview and test your flow in real-time before publishing.